Privacy Policy

Last updated — May 2026

At NECTAR&COMB, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit or shop at nectarandcomb.in.

1. Information We Collect

Personal details (name, email address, phone number, delivery address) provided during checkout or account creation
Payment information, processed securely through our payment provider — we do not store card details
Browsing data and cookies collected automatically to improve your experience on our website

2. How We Use Your Information

To process and fulfil your orders
To send order confirmations and shipping updates
To send promotional emails and offers, only if you have opted in
To analyse website usage and improve our customer experience
To comply with legal and regulatory obligations

3. Data Sharing

We do not sell your personal data. We may share it with trusted third-party service providers — including delivery partners, payment processors, email marketing platforms, and analytics providers — solely to operate our business and fulfil your orders. These providers are contractually obligated to keep your data confidential and use it only for the purposes we specify.

4. Cookies

Our website uses cookies to enhance your browsing experience and to support analytics and marketing functions. This may include cookies from analytics providers and advertising platforms. You may manage or disable cookies through your browser settings, though doing so may affect certain features of the site.

5. Marketing Communications

If you have opted in to receive marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will not send promotional communications without your consent.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order and transaction records are typically retained for a minimum of seven years in accordance with Indian accounting regulations.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To make a request, please reach out via our Contact page.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is entirely secure.

9. Returns & Refunds

As a food product, all sales are final. We do not accept returns or exchanges. If your order arrives damaged, defective, or incorrect, please contact us at info@farmure.in within 48 hours of delivery. For full details, please review our Returns & Refunds page.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mohali, India.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with a revised date. Continued use of our website following any update constitutes your acceptance of the revised policy.